At Synoro Global FZCO, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when using our website (www.synoroglobal.com) or our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, billing/shipping details.
  • Transaction Data: Payment records, invoices, and service history.
  • Technical Data: IP address, browser type, device identifiers, cookies, and analytics data.
  • Business Information: Details related to inquiries about trading, automotive, or healthcare services.

2. How We Use Your Information

Your information may be used for:

  • Providing and managing our products and services.
  • Processing payments and deliveries.
  • Communicating with you regarding inquiries, support, and updates.
  • Sending newsletters, promotions, or service announcements (only with your consent).
  • Complying with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Service providers (logistics, IT support, payment processors).
  • Regulatory authorities where required by law.
  • Business partners when necessary to fulfill your request (e.g., automotive shipping agents, healthcare suppliers).

4. Data Security

We apply strict technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or loss.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Request data portability.
  • File a complaint with a relevant data protection authority.

6. Cookies Policy

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve services. You can manage cookie preferences through your browser settings.

7. International Data Transfers

As a global trading company, your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place.

8. Contact Us

If you have any questions, please contact us:
📧 Email: info@synoroglobal.com
📞 Phone: +971 54 397 9202
🏢 Address: Synoro Global FZCO, Al Naboodah, Al Shoala Building, Office 6, 4th Floor, Block E, Port Saeed, Dubai, UAE, P.O. Box 31923